City dispatchers are now working out of the County Communications Center to allow for training and transition before the County assumes full dispatching responsibilities for the City on August 4.
Residents of Stevens Point who are accustomed to visiting the Police Department for service after hours or on weekends are reminded to call from home rather than drop by the Police Department. Although there will be a phone available at the Courthouse entrance to call the Portage County Communications Center, there will be no one available to speak with face-to-face until an officer comes in off the road. The phone will not be in place until approximately July 1, so anyone who comes to the Police Department will see signage directing them to the speaker in the Portage County Law Enforcement Center entry way. This speaker will allow the user to contact the jail, and the jail will contact the Communications Center.
“The Police Department is committed to continuing to provide excellent service to the citizens”, said Police Chief Kevin Ruder. “Consolidated dispatch will allow for better use of resources but will require some slight changes by the Police Department and citizens. To avoid having to wait in the vestibule, we recommend people call from home or another convenient location.”
Residents will still dial 9-1-1 for emergencies and 715-346-1500 for non-emergency situations in the city. The Police Department Records Bureau hours remain 7:30 a.m. to 4:30 p.m. Monday through Friday.